These terms govern your booking at Le Cristal. They are shown before submission and their version is stored with your booking.
Operator
H-Concept Sàrl
Route de Courgenay 84, 2900 Porrentruy
Business identification number (UID) : CHE-420.819.206
info@hcristal.ch
+41 78 308 74 96
Request and confirmation
You send a request. Your visit is booked once the team confirms it. A pending request does not guarantee places.
Your party and arrival
Online bookings welcome 5 to 20 guests. Arrival times: 18:00, 18:30, 19:00, 19:30, 20:00. Availability depends on your party and occupied tables. For special requests, contact us on +41 78 308 74 96. Tables can be joined subject to available capacity.
Payment
No deposit is required for this booking. Consumed services are paid according to the prices presented by the establishment.
Changes and unexpected delays
To change your reservation, or to let us know about a delay or a change of plans, call our team directly on +41 78 308 74 96. Changes are subject to availability.
Accurate information
Check your contact details, party size, date and time before submitting. A suggestion from the AI personal assistant is not a confirmation. The atmosphere images and 3D scene illustrate the concept and may interpret some details of the venue.
Photos and videos during your visit
A photographer or videographer may be present to capture the atmosphere and shared moments at Le Cristal. By booking, you acknowledge that this may happen.
If you do not wish to be photographed or filmed, please tell our team explicitly before your visit by email at info@hconcept.ch, by phone on +41 78 308 74 96, or when you arrive. You can also tell the photographer or videographer directly at any time. Your wishes will be respected and will not affect your booking. Please share this information with the other members of your group.
Applicable law
Swiss law applies, subject to applicable mandatory provisions. For questions about your booking, contact the operator using the details above.